In the digital age of travel bookings, Expedia stands out as one of the most trusted and widely used online travel agencies (OTAs). However, even the most careful travelers can sometimes make simple mistakes — such as entering the wrong name while booking a flight. Whether it’s a spelling error or a legal name change, understanding the Expedia Name Change Correction Policy can save you time, stress, and potential extra costs.
This comprehensive guide covers everything you need to know about changing or correcting a name on a reservation made through Expedia.
Understanding Expedia’s Role in the Booking Process
Before diving into the details of the Expedia Name Change Correction Policy, it’s essential to understand that Expedia acts as a third-party platform. It facilitates bookings between travelers and service providers such as airlines, hotels, and car rental companies. This means that when you book a flight through Expedia, you’re subject to both Expedia’s policies and the airline’s policies.
Why Accurate Name Entry Matters
Airlines and travel authorities are strict when it comes to passenger identification. The name on your ticket must exactly match the name on your government-issued ID or passport. Any discrepancy, even a minor typo, can lead to denied boarding, delays, or cancellation without refund. This makes the Expedia Name Change Correction Policy a vital area of concern for travelers.
Key Highlights of Expedia Name Change Correction Policy
Expedia does not allow complete name changes that involve transferring the ticket to another individual. However, it does support minor name corrections in certain cases. Here’s what the policy includes:
1. Minor Corrections Are Permitted
If you’ve made a small typographical error — such as a single letter being incorrect — Expedia may be able to help. For example:
- Correcting “Jonh” to “John”
- Fixing misplaced or missing middle names
- Adjusting first and last names if slightly transposed
These corrections are usually possible without having to cancel and rebook the entire itinerary.
2. Major Changes Are Not Allowed
Expedia does not allow you to transfer your ticket to another person. If you try to change a name completely — such as from “Sarah Miller” to “Emily Brown” — it will be treated as a new booking, and you may have to pay cancellation fees or buy a new ticket entirely.
3. Timing Is Crucial
The earlier you notice the error and report it, the better your chances of having it corrected with minimal cost. Airlines typically need at least 24 to 72 hours before the departure to process name correction requests.
Steps to Correct a Name on an Expedia Booking
Here is a step-by-step guide for handling name corrections as per the Expedia Name Change Correction Policy:
Step 1: Review Your Itinerary
Log in to your Expedia account, go to “My Trips,” and carefully review the passenger details. Double-check spellings and compare them with your official ID.
Step 2: Contact Expedia Customer Support
You can reach Expedia via their customer service number or live chat feature. Be ready to provide:
- Your itinerary number
- The correct and incorrect name spelling
- A copy of your ID or passport (if required)
Step 3: Follow Airline Policy
Since Expedia is a booking platform, they must comply with the airline’s name change or correction rules. Expedia will contact the airline on your behalf and provide you with the outcome.
Step 4: Confirm and Pay Any Fees
If the correction is allowed, there might be a fee depending on the airline. This can range from $0 to $200 or more. Expedia may also charge a service fee for handling the correction.
Airline-Specific Policies Through Expedia
Each airline has its own rules, and Expedia adheres to them. Here’s a quick look at how some major airlines generally handle name corrections when booked through Expedia:
Delta Airlines
- Minor corrections (up to 3 characters) allowed.
- Major changes require ticket reissuance.
- Fee: Varies, generally $50–$150.
American Airlines
- Allows corrections of typos and transpositions.
- No name transfers.
- Fee: Subject to fare rules.
United Airlines
- One-time correction allowed for small errors.
- Full name changes not permitted.
- Fee: May apply depending on ticket type.
Expedia will act as the middleman, relaying your request to the airline and ensuring the correction meets airline guidelines.
When Can You Not Change or Correct a Name?
Even though the Expedia Name Change Correction Policy is somewhat flexible for minor typos, there are scenarios when changes aren’t permitted:
- Last-minute changes: If your flight is within 24 hours.
- International tickets with strict rules.
- Low-cost airlines: Many budget airlines do not allow any changes after booking.
- Group bookings: Different rules may apply for group reservations.
Tips to Avoid Name Correction Issues
To avoid the need for corrections in the first place, here are some expert tips:
✔️ Double-Check Before You Pay
Always verify names before clicking “confirm booking.” Compare the input with your passport or ID card.
✔️ Use Legal Names Only
Nicknames, shortened names, or titles (Mr., Dr., etc.) should be avoided.
✔️ Act Fast if You Spot an Error
If you catch a mistake within 24 hours of booking, many airlines (and Expedia) allow free corrections or cancellations during this window.
✔️ Keep Copies of Your Booking
Having the booking confirmation and ticket handy helps streamline the correction process.
Common FAQs About Expedia Name Change Correction Policy
1. Can I change the name on my ticket to someone else?
No. Expedia and most airlines prohibit name transfers. You must cancel and rebook under the correct name.
2. How long does it take to correct a name on Expedia?
It usually takes 24–72 hours depending on the airline’s processing time.
3. Will I be charged for a name correction?
Possibly. Some airlines charge fees, which Expedia passes on to you. Expedia might also add a handling fee.
4. Can I make corrections online by myself?
In most cases, no. You must contact Expedia’s customer service to request a name correction.
5. What if I booked with points or rewards?
Name corrections still follow the same rules, but the process may take longer if third-party rewards systems are involved.
How to Contact Expedia for Name Corrections
To request a correction under the Expedia Name Change Correction Policy, use the following methods:
- Customer Service Phone: Available 24/7 in most regions.
- Live Chat: Ideal for non-urgent corrections.
- Mobile App Support: Use the “Trips” tab and contact support from there.
- Social Media: Expedia often responds to queries on Twitter and Facebook Messenger.
Final Thoughts
The Expedia Name Change Correction Policy provides some leeway for minor name corrections but comes with restrictions and costs for more significant changes. Since Expedia is bound by airline-specific rules, it’s best to act quickly and be prepared for any associated fees. While it’s a common issue, avoiding the need for a correction altogether is the most stress-free approach.
Whether you’re traveling domestically or internationally, double-check your booking information and reach out to Expedia support immediately if you spot an error. It’s better to correct a typo today than to face check-in denial tomorrow.
