Expedia Name Change Correction Policy: Everything You Need to Know

Booking your travel through Expedia is often a smooth process — but what happens if your name is entered incorrectly on your reservation? Whether it’s a simple typo or a misspelling, errors in your travel documents can cause serious issues at the airport or hotel check-in. Fortunately, the Expedia Name Change Correction Policy is designed to help customers resolve such problems efficiently.
In this comprehensive guide, we will explore everything about correcting a name on an Expedia booking, including how the policy works, what kind of name changes are allowed, applicable fees, and step-by-step instructions on making corrections.
Why Correcting Your Name Matters
When traveling, especially by air, your name on the ticket must match your government-issued ID or passport exactly. Even a minor discrepancy — like a missing letter or an incorrect initial — can lead to denied boarding, check-in issues, or cancellation fees. That’s why understanding the Expedia Name Change Correction Policy is crucial for travelers.
What Is the Expedia Name Change Correction Policy?
Expedia allows minor corrections to names on bookings under certain conditions. However, it’s important to understand that Expedia acts as a third-party travel agent, so actual changes are subject to the airline or service provider’s rules.
Key Points of the Policy:
Minor corrections (e.g., spelling errors, typos) are usually allowed.
Major name changes, like transferring the ticket to another person, are generally not permitted.
Airline approval is often required for flight name corrections.
Fees may apply, depending on the airline and the type of correction.
Types of Name Corrections Allowed
Under Expedia’s policy, not all name changes are treated equally. Below are the types of corrections commonly accepted:
✅ Allowed:
Spelling errors (e.g., “Jhon” corrected to “John”)
Missing or incorrect middle name
Incorrect order of first and last names
Title errors (e.g., “Mr.” instead of “Mrs.”)
❌ Not Allowed:
Changing the traveler to a different person
Replacing the first or last name entirely
Making a change after check-in or travel has begun
How to Request a Name Change Correction
If you realize there’s a mistake in your name, it’s best to take immediate action. Here’s how you can request a correction:
1. Log in to Your Expedia Account
Go to Expedia.com and sign in with your credentials to access your bookings.
2. Open the Itinerary
Navigate to “My Trips” and select the booking that contains the error.
3. Check the Airline or Provider’s Policy
Each airline or hotel provider may have specific rules regarding name corrections. Look for any linked policy information within your booking.
4. Contact Expedia Customer Support
If the booking is eligible for correction, you’ll need to contact customer service:
Use the 24/7 chat support or call the Expedia helpline.
Clearly explain the error and request a correction.
Provide legal documentation if necessary (e.g., passport or ID).
Wait for Confirmation
Once the request is submitted, Expedia will contact the airline or provider on your behalf. You will receive an update once the change is approved or denied.
Are There Any Fees Involved?
Yes, depending on the airline or service provider, there may be:
Airline-imposed correction fees (usually $50–$200)
Fare difference, if the correction results in reissuing the ticket
Expedia service charges (if applicable)
Some airlines waive fees for minor errors, while others may require the ticket to be canceled and re-booked. Always ask for a cost breakdown before confirming changes.
How Long Does the Correction Take?
Name change requests can take anywhere from a few hours to several days, depending on:
The airline’s responsiveness
The type of ticket (basic economy, business, etc.)
Whether the request is urgent or close to the travel date
If your flight is within 24–48 hours, mention this to customer support for expedited handling.
Special Considerations for Flight Bookings
When correcting a flight ticket through Expedia, the process is more complex due to airline regulations. Here’s what to keep in mind:
⚠️ Non-refundable Tickets:
Most budget tickets are non-changeable, and some airlines may not allow any correction. Check your fare class before proceeding.
✅ Flexible Fares:
If you purchased a flexible or premium fare, name corrections are generally easier and may not incur a fee.
Airline Involvement:
In many cases, Expedia will only act as an intermediary and direct communication with the airline may be needed.
Hotel and Rental Car Bookings
For hotel reservations, name changes are less strict:
Most hotels allow you to update the guest name directly through Expedia.
No fees are usually charged for correcting guest names.
Be sure to match the name with your ID to avoid check-in issues.
For car rentals, make sure the driver’s name matches the license. Some providers allow changes; others may require canceling and re-booking.
Tips to Avoid Name Errors
To prevent booking issues, follow these tips:
Double-check your details before payment.
Use your legal name as it appears on your ID or passport.
Avoid using nicknames, shortened versions, or initials.
Review confirmation emails immediately for errors.
Act quickly — corrections are easier soon after booking.
What to Do If a Correction Is Denied
If Expedia or the airline rejects your correction request:
Ask for an explanation in writing.
Check if cancellation and re-booking is a better option.
If the flight was booked with travel insurance, check for coverage options.
Contact the airline directly — sometimes they’re more flexible.
Customer Support Contact for Expedia
Here are the primary ways to get in touch:
Website Help Center: Expedia Customer Support
Phone: Available in your region (use the Help Center to find the number)
Live Chat: Available 24/7 from your account dashboard
Social Media: Twitter and Facebook pages respond quickly for basic queries
Final Thoughts
The Expedia Name Change Correction Policy offers a reasonable path for fixing name-related errors on bookings. While there are limitations — especially with flight tickets — most minor mistakes can be corrected if you act promptly and understand the rules.
Remember: always use your full legal name when booking and double-check all details before confirming payment. If something does go wrong, Expedia’s support is there to help — just make sure to initiate the correction well in advance of your travel date.
Frequently Asked Questions (FAQs)
Q1: Can I change the name on my Expedia airline ticket?
Yes, but only minor spelling corrections are allowed. Full name changes or transfers to another person are generally not permitted.
Q2: Does Expedia charge for name corrections?
Expedia itself may not charge, but the airline or provider may impose a correction fee. Always check the total cost before confirming changes.
Q3: Can I change the name on a hotel booking with Expedia?
Yes, most hotels allow guest name changes with no extra fees, especially if done before check-in.
Q4: How long before my trip should I request a correction?
As soon as possible. The earlier you initiate the process, the better your chances of getting it resolved without stress.